Returns & Exchanges
At Childsplay Clothing, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all unworn designer items with original tags attached. Please ensure all footwear is returned in the original, undamaged designer box to qualify for a full refund.
Return Process
- 1.Request a Return
Log into your account portal or visit our returns page to enter your order number and email address to initiate your request.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all designer labels, authenticity cards, and dust bags are included.
- 3.Attach Shipping Label
Print the provided prepaid return label and securely affix it to the outside of your parcel, removing or covering any previous shipping marks.
- 4.Drop Off and Track
Hand your package to the designated courier service and retain your proof of postage until your refund has been processed by our warehouse team.
